Terms of supply

1. Quotations and orders

Quotations are given for the stone, finish and quantity stated. A quotation is an invitation to order, not an offer capable of acceptance; a contract forms when we confirm your purchase order in writing. Prices exclude VAT and duty. Quotations available to your nearest port or delivered to your yard, on request.

2. Payment

Payment terms are agreed with each order and confirmed in writing before dispatch. Our standard terms are 30% deposit with the purchase order and the balance against a copy of the bill of lading, before original shipping documents are released. Late payment attracts interest under the Late Payment of Commercial Debts (Interest) Act 1998. Title in the stone passes on full payment.

3. Samples, and what they represent

Samples show the range of the bed at the time they were cut. They are indicative of colour, texture, fossil content and finish; they are not a guarantee that every piece in a consignment will match them. Where uniformity matters, discuss a range-selected batch with us before ordering.

4. Natural variation

Limestone is a sedimentary material. Colour banding, shell and fossil detail, tonal drift between beds, and minor surface pitting are inherent characteristics and are not defects. We will discuss banding preference on request, and will say so plainly where the bed does not allow it.

5. Tolerances and testing

Dimensional and thickness tolerances are held to the relevant datasheet and to BS EN 1341 (paving), BS EN 1342 (setts), BS EN 1343 (kerbs) or BS EN 12058 (flooring) as applicable to the item ordered. Our range is independently tested to BS EN 1936, 13755, 1926, 12372, 14157, 12371 and EN 16165 Annex C, with batch testing carried out and a Declaration of Performance and UKCA marking issued with every shipment.

6. Packing

Stone is supplied packed and marked to the packing list, in ISPM-15 treated timber crates with individual slabs edge-protected and separated. Packing materials are consumables and are not returnable. Crate and pallet weights are stated on the packing list; you are responsible for confirming site access and lifting capacity before delivery.

7. Delivery

Production and transit times quoted are working estimates. Delivery dates are not of the essence, and we are not liable for delay caused by port congestion, vessel re-routing, customs inspection or any other event beyond our reasonable control. Part-shipment of a multi-container order is permitted.

8. Inspection and claims

• Inspect and record the condition of packing on delivery. Note visible transit damage on the delivery paperwork before signing.
• Notify shortage or transit damage within 3 working days of delivery, with photographs and the packing list.
• Notify claims of non-conformity within 14 days of delivery and before fixing. Once stone is cut, laid or fixed it is deemed accepted.
• Do not dispose of, resell or process material subject to a claim until we have had a reasonable opportunity to inspect it.

Where a claim is upheld our liability is limited, at our option, to replacement of the non-conforming material or credit of its invoice value. We do not accept liability for installation, removal, access, consequential or economic loss. Nothing in these terms limits liability for death, personal injury or fraud.

9. Storage and handling

Store material on level, drained ground and keep slabs off soil. Limestone stains: do not use acidic cleaners, and protect faces from cement, grout and metal swarf during construction. Damage arising from site handling or unsuitable cleaning is excluded.

10. Governing law

These terms are governed by the law of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Placeholder — Insert the registered office address, UK VAT number and the version date of these terms before publication, and have them reviewed by your solicitor against your credit-account documentation.